Dillard’s Case Study
“Todd is well versed in conducting the Birkman assessment tool. My company contracted Todd to assess each employee to increase productivity. It worked very well. We have witnessed an increase in productivity by understanding our employees and each of their personal/career objectives.
Todd uses a direct and forthright communication style in which he effectively provided feedback to my team members. He is logical and sequential in thought process thereby assisting employees in understanding their results.
Todd possesses a trustworthy and empathetic attitude. My employees were comfortable in his presence.
Ultimately, having my team participate in this assessment has led to better team cohesion, a sense of being heard and an increase in productivity.
I would strongly recommend working with Todd to assist your organization in its growth vis a vis your greatest asset, your people.”
Shelley-Lynn Muldoon, Principal & Digital Marketing Strategist, Worldsites Toronto
Mentorship Program Success and Employee Engagement With Birkman
Learn how Birkman helped Dillard’s department stores improve teamwork, engagement, and performance through mentorship across its nearly 300 locations.
Challenge
Dillard's, one of the nation's largest fashion retailers, has more than 40,000 employees nationwide. With an extensive workforce, Dillard's struggled to find engagement across employees nationwide to bring more meaning to work.
Action
When looking for opportunities to increase engagement, Dillard's finance director came across Birkman. With so many assessment options on the market, the director worked hard to convince the company to choose The Birkman Method. After a feedback session using Birkman's assessment, it was easy to convince management of the power of Birkman. Dillard's applied The Birkman Method within their talent pool by implementing a one-year mentorship program that paired mentors and mentees across the nation based on personality fit. Management examined Birkman data to find behavioral matches that would allow for learning with an overall positive experience.
Result
The Birkman assessment data provided well-matched pairings, creating successful bonds between mentors and mentees. The mentorship program allowed employees to find their purpose through one another and create meaning in their work lives. Employees better understand their teammates and themselves. The mentorship program provides greater self-awareness and understanding of team dynamics leading to personal growth and contribution.
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