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Cookie Policy

Career Upside Cookies & Internet Advertising Policy

Last Updated: June 2026

This Cookie Policy explains how Career Upside (“Career Upside,” “we,” “us,” or “our”) uses cookies, pixels, tags, scripts, tracking technologies, analytics tools, and similar technologies on our website.

This Cookie Policy should be read together with our Privacy Policy and, where applicable, our AI Policy. Together, these documents explain how we collect, use, store, and protect information when you visit our website, contact us, request services, watch videos, or work with Career Upside.

By using our website, you acknowledge that cookies and similar technologies may be used as described in this Cookie Policy, subject to your browser settings, cookie preferences, consent choices, and applicable law.

What Are Cookies?

Cookies are small text files placed on your computer, tablet, mobile phone, or other device when you visit a website. Cookies help websites remember information about your visit, such as your preferences, pages viewed, login status, referral source, or interactions with the website.

Cookies may be:

  • Session cookies, which expire when you close your browser.
  • Persistent cookies, which remain on your device for a set period of time or until you delete them.
  • First-party cookies, which are placed by Career Upside.
  • Third-party cookies, which are placed by third-party tools or service providers we use, such as analytics, CRM, advertising, call tracking, video hosting, or website behavior tools.

In addition to cookies, we may use similar technologies such as pixels, tags, tracking scripts, local storage, web beacons, session replay tools, heatmaps, video tracking, and advertising identifiers.

Cookie Consent Banner

When you first visit our website, you may be presented with a cookie consent banner that allows you to accept, reject, or manage certain categories of cookies, depending on your location and the consent tools active on our website.

Strictly necessary cookies may be used regardless of consent because they are required for the website to function. Analytics, performance, session recording, advertising, remarketing, and video tracking cookies may be subject to your consent preferences where required by applicable law or supported by our technology setup.

You can update your cookie choices through the cookie banner or cookie settings tool if available. You can also manage cookies through your browser settings.

Why Career Upside Uses Cookies and Similar Technologies

Career Upside uses cookies and similar technologies to:

  • Operate and secure our website
  • Understand how visitors find and use our website
  • Improve website performance and user experience
  • Analyze page visits, clicks, scrolling, form activity, and navigation patterns
  • Measure the effectiveness of marketing campaigns
  • Understand which content and services are most relevant to visitors
  • Manage form submissions and CRM activity
  • Track calls and inquiries from different marketing sources
  • Support video hosting and video engagement tracking
  • Support future advertising or remarketing campaigns
  • Improve consultation request flows and lead follow-up
  • Troubleshoot website issues
  • Comply with legal, security, and business obligations

Types of Cookies We Use

Career Upside may use the following categories of cookies and tracking technologies.

Strictly Necessary Cookies

Strictly necessary cookies are required for the website to function properly. These cookies may support basic website operations such as page navigation, security, form functionality, load balancing, consent management, and access to secure areas of the site.

Because these cookies are necessary for the website to work, they generally cannot be disabled through our cookie tools. You may be able to block them through your browser settings, but some parts of the website may not work properly.

Analytics and Performance Cookies

Analytics and performance cookies help us understand how visitors use our website. These tools may collect information such as pages visited, time on site, traffic source, device type, browser type, approximate location, clicks, scroll depth, and conversion activity.

We may use analytics tools such as:

  • Google Analytics
  • Google Search Console
  • Microsoft Clarity
  • Hotjar
  • HubSpot analytics
  • Other website traffic measurement tools

Google Analytics helps us understand website traffic, page performance, visitor behavior, and marketing effectiveness.

Google Search Console helps us understand how our website appears in Google Search, including search queries, clicks, impressions, indexing status, and technical website performance.

CRM, Forms, and Marketing Automation Cookies

Career Upside may use HubSpot or similar tools to manage forms, contact records, email communication, lead source tracking, consultation requests, and client relationship management.

HubSpot cookies and tracking technologies may help us understand how visitors interact with our website before or after submitting a form. This may include pages viewed, forms submitted, email engagement, referral source, and other contact activity.

We use this information to respond to inquiries, provide relevant follow-up, improve our content, and better understand which services are most useful to different audiences.

Call Tracking Technologies

Career Upside uses CallRail or similar tools to understand which marketing channels, pages, campaigns, or search terms generate phone calls.

Call tracking tools may collect information such as:

  • Phone number
  • Caller ID information
  • Call date and time
  • Call duration
  • Referral source
  • Campaign source
  • Landing page
  • Device and browser information
  • Call recordings
  • Call transcriptions, if enabled

Career Upside currently uses call recording. If you do not want a call recorded, please let us know at the beginning of the call or contact us through another method.

Call tracking helps us measure marketing effectiveness, improve follow-up, understand how people find Career Upside, and improve service quality.

Session Recording, Heatmap, and User Experience Tools

Career Upside may use tools such as Microsoft Clarity and Hotjar to better understand how visitors interact with our website.

These tools may provide:

  • Heatmaps
  • Scroll maps
  • Click maps
  • Session recordings or replays
  • Form interaction data
  • Navigation behavior
  • Feedback tools or surveys
  • Website usability insights

These tools help us identify confusing pages, improve website layout, reduce friction, and make our content easier to use.

We do not use these tools to intentionally collect sensitive personal information. However, because session recording and heatmap tools can capture website behavior, we aim to configure them responsibly and avoid unnecessary collection of private information.

Video and Embedded Media Tools

Career Upside may use Vidyard or similar video hosting and video analytics tools to host, embed, share, and measure engagement with video content.

When you watch or interact with videos on our website, Vidyard or similar tools may collect information such as:

  • Video views
  • Watch time
  • Playback activity
  • Clicks
  • Device information
  • Browser information
  • IP address
  • Approximate location
  • Video engagement data

We may use this information to understand which videos are useful, improve our website content, measure viewer engagement, and provide better educational or marketing materials.

Depending on your location and our consent settings, video tracking may be subject to your cookie consent preferences.

Advertising and Remarketing Cookies

Career Upside may use advertising and remarketing pixels, tags, and cookies from platforms such as:

Google Ads / Google Tag
Meta / Facebook Pixel
LinkedIn Insight Tag

These technologies may help us:

  • Measure website activity
  • Understand how visitors interact with our site
  • Create audiences for future advertising campaigns
  • Measure the effectiveness of advertising
  • Retarget website visitors with relevant ads
  • Analyze ad campaign performance
  • Limit or improve future advertising

Career Upside may not always have active advertising campaigns running. However, these tracking technologies may still be present on the website and may collect information when you visit.

Advertising pixels may collect information such as page visits, clicks, device information, browser information, approximate location, referral source, conversion activity, and other interaction data. The advertising platforms may combine this information with information from your account or activity on their own services, subject to their own privacy policies and settings.

You can control certain advertising cookies through your browser settings, our cookie consent tools if available, and the privacy or ad settings offered by Google, Meta/Facebook, and LinkedIn.

Social Media and Embedded Content

Our website may include links, buttons, embedded content, videos, forms, or other features from third-party platforms such as LinkedIn, Facebook, Google, YouTube, Vidyard, or other services.

These third parties may place cookies or collect information when you interact with their content or visit pages containing their tools, even if you do not actively click on them. Your interaction with these platforms is governed by their own privacy policies and cookie practices.

AI Tools and Cookies

Career Upside may use AI tools such as ChatGPT, Claude, and other AI-enabled platforms to support coaching, content creation, value proposition development, Birkman-related summaries, and business operations.

AI tools are addressed more fully in our Privacy Policy and AI Policy. AI tools generally are not the primary source of website cookies, but AI-enabled plugins, forms, integrations, chat tools, or business platforms may use cookies or similar technologies if added to the website in the future.

If Career Upside adds AI-powered website tools, chatbots, forms, or similar features, those tools may collect information based on how visitors interact with them.

Project Management Tools

Career Upside may use Basecamp or similar project management tools to manage client projects, communication, files, tasks, and deliverables.

Basecamp is not primarily used as a website cookie or analytics tool on career-upside.com. However, if you access Basecamp or a similar third-party project platform as part of an engagement, that platform may use its own cookies and tracking technologies. Your use of Basecamp or any similar third-party platform is governed by that provider’s own privacy policy and cookie practices.

Third-Party Tools We May Use

Career Upside may use the following third-party tools or similar service providers:

  • Google Analytics
  • Google Search Console
  • Google Ads / Google Tag
  • Meta / Facebook Pixel
  • LinkedIn Insight Tag
  • HubSpot
  • CallRail
  • Microsoft Clarity
  • Hotjar
  • Vidyard
  • Basecamp
  • Website hosting providers
  • WordPress plugins or website performance tools
  • Email marketing and CRM tools
  • Scheduling tools
  • Payment processors
  • Other analytics, marketing, advertising, CRM, security, video, project management, or website operations tools

These third-party providers may place their own cookies or use similar technologies. Their use of information is governed by their own privacy policies, cookie policies, terms, and settings.

How Long Cookies Stay on Your Device

Cookies may remain on your device for different periods of time depending on their purpose and provider.

Session cookies usually expire when you close your browser. Persistent cookies may remain for days, months, or longer unless they expire automatically or you delete them.

Third-party providers control the lifespan of many of their own cookies. You can usually manage or delete cookies through your browser settings.

How You Can Control Cookies

You have several options for managing cookies and tracking technologies.

You can:

  • Accept, reject, or manage cookies through our cookie consent banner when available
  • Adjust your browser settings to block or delete cookies
  • Use private or incognito browsing modes
  • Use browser extensions that block tracking technologies
  • Manage ad preferences through Google, Meta/Facebook, LinkedIn, and other platforms
  • Opt out of certain analytics or advertising tools where available

Most browsers allow you to view, delete, block, or restrict cookies. If you disable cookies, parts of the website may not function properly, and some features may be unavailable.

Browser Controls

You can manage cookies through common browsers, including:

  • Google Chrome
  • Apple Safari
  • Mozilla Firefox
  • Microsoft Edge

Each browser has its own process for managing cookies. Please review your browser’s help documentation for specific instructions.

Advertising Choices

You may be able to manage certain advertising preferences directly through platforms such as:

  • Google Ads settings
  • Meta / Facebook ad preferences
  • LinkedIn ad settings

You may also be able to opt out of certain interest-based advertising through industry opt-out tools, depending on your location and browser settings.

Do Not Track and Global Privacy Controls

Some browsers or extensions offer “Do Not Track” signals or Global Privacy Control settings. Because there is not yet a uniform industry standard for responding to all browser-based tracking signals, our website may not respond to every such signal automatically.

Where required by applicable law or supported by our technology providers, we will make reasonable efforts to honor applicable privacy preference signals.

Sensitive Information

Please do not submit sensitive personal information through website forms unless it is necessary for the service you are requesting.

Career Upside provides coaching, consulting, Birkman assessment support, career exploration, student development, team development, leadership coaching, and talent-related services. Some of that work may involve personal or assessment-related information. However, general website tracking tools are not intended to collect highly sensitive information such as Social Security numbers, financial account numbers, medical information, or protected health information.

Updates to This Cookie Policy

Career Upside may update this Cookie Policy from time to time to reflect changes in our website, tools, technology, legal obligations, or business practices.

When we update this Cookie Policy, we will revise the “Last Updated” date at the top of this page. We encourage you to review this page periodically.

Contact Us

If you have questions about this Cookie Policy or how Career Upside uses cookies and similar technologies, please contact:

Todd McCarty
Career Upside
1264 Redemption Drive
Lawrenceville, GA 30045
Email: Todd.McCarty@career-upside.com
Phone: 404-219-7056

 

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